Can I receive mail even if I’m not a paying member?
No, you would need to subscribe.

How do I search for members?
Click on Browse Profiles, tick search preferences. (e.g. male, age 30-35, United Kingdom, profiles with photos and who are online now).

Can I complete a quick search for someone?
Yes, click on search. You may conduct a search by ID, nickname or by Tag.

How do I send emails to members?
When you have clicked on an individual member’s profile, you can send a quick message.

Can I block/Unblock somebody from sending me mail?
Yes

What do I do if I forgot my password or username?
Click on to the Member Login link, click on forgot password. Then key in your email address to receive an email message indicating your password.

What if it says my password id is incorrect?
Click back to refresh website and to clear all info, then key in again. If this still does not work. Please click on contact us link where we will advise you on what to do.

What payment options are available?
Options for payment are via Pay-pal.

How do I update my profile?
Login using your username and password and click on account profile. This can be amended accordingly.

How can I email your customer service department?
Click on Contact Us – then send us your concern or enquiry. Or you can write to us, see contact page.